Conditions of Use is a site operated by Beiersdorf UK Ltd ("Beiersdorf"). Beiersdorf is registered in England and Wales under company number 00468710 and has its registered office at Beiersdorf UK, Trinity Business Park, Birmingham, B37 7ES.

To contact Beiersdorf, please email

By using this website, the user confirms that the user accepts these terms of use and that the user agrees to comply with them. 
If the user does not agree to these terms, the user must not use this website.
Beiersdorf recommends that the user prints a copy of these terms for future reference.


1. Personal Data

These terms of use refer to the following additional terms, which also apply to the user's use of this website:

  • Beiersdorf's Privacy Policy, which sets out the terms on which Beiersdorf processes any personal data Beiersdorf collects from the user, or that the user provides to Beiersdorf. By using this website, the user consents to such processing and  warrants that all data provided by the user is accurate. 
  • Beiersdorf's Cookie Policy, which sets out information about the cookies on this website.

2. Content

Materials such as pictures, photos, graphics, logos, videos, films, audio files and text (the “material”) are used on the website (the “website”). Beiersdorf is the owner or the licensee of all intellectual property rights and in the material published on it.  Those works are protected by copyright laws and treaties around the world. All such rights are reserved. Any use of the material beyond purely private purposes shall require Beiersdorf’s prior written consent. The same shall apply to any alteration of the material, in particular translation or any other form of processing, and to any passing on of the material. 
If material is explicitly provided for download on the website (for example in the Media Centre), the special terms and conditions of use detailed there shall apply.

Beiersdorf may update and change this website from time to time to reflect changes to Beiersdorf's products, users' needs and Beiersdorf's business priorities. Beiersdorf will try to give the user reasonable notice of any major changes.

This website is directed to people residing in United Kingdom. Beiersdorf does not represent that content available on or through this website is appropriate for use or available in other locations.

Where this website contains links to other sites and resources provided by third parties, these links are provided for the user's information only. Such links should not be interpreted as approval by Beiersdorf of those linked websites or information the user may obtain from them. 
Beiersdorf has no control over the contents of those sites or resources.


3. Disclaimer

Whether the user is a consumer or a business user: 

  • Beiersdorf does not exclude or limit in any way Beiersdorf's liability to the user where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of Beiersdorf's employees, agents or subcontractors and for fraud or fraudulent misrepresentation.

    The content on this website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our site.
    Although Beiersdorf makes reasonable efforts to update the information on our site, Beiersdorf makes no representations, warranties or guarantees, whether express or implied, that the content on the website is accurate, complete or up-to-date and it does not in any way constitute medical or specialist advice. 

If the user is a business user:

Beiersdorf excludes all implied conditions, warranties, representations or other terms which may apply to this website or any content on it. 

Beiersdorf will not be liable to users for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on or downloaded from the website. 

In particular, Beiersdorf will not be liable for:

  • loss of profits, sales, business, or revenue;
  • business interruption;
  • loss of anticipated savings;
  • loss of business opportunity, goodwill or reputation; or
  • any indirect or consequential loss or damage.
  • Beiersdorf will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect the user's computer equipment, computer programs, data or other proprietary material due to the user's use of the website or to the user's downloading of any content on it, or on any website linked to it.

If the user is a consumer user:

  • Please note that we only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
  • If defective digital content which we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill we will either repair the damage or pay you compensation. [However, we will not be liable for damage which you could have avoided by following our advice to apply an update offered to you free of charge or for damage which was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us].


4. Ratings

These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by Beiersdorf UK Ltd (the "CRR Service").
By submitting any content to Beiersdorf UK Ltd, you guarantee that:

  • You are the sole author and owner of the intellectual property rights in the content;
  • All "moral rights" that you may have in such content have been voluntarily waived by you;
  • All content that you post is accurate; 
  • You are at least 18 years old; 
  • Use of the content you supply does not violate these Terms of Use and will not cause injury to any person or entity.

You further agree that you may not submit any content:

  • That is known by you to be false, inaccurate or misleading;
  • That infringes any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy;
  • That violates any law, statute, ordinance or regulation (including, but not limited to, those governing consumer protection, unfair competition, anti-discrimination or false advertising);
  • That is, or may reasonably be considered to be, defamatory, libellous, hateful, racially or religiously biased or offensive, unlawfully threatening or unlawfully harassing to any individual, partnership or corporation;
  • For which you were compensated or granted any consideration by any third party;
  • That includes any information that references other websites, addresses, email addresses, contact information or phone numbers;
  • That contains any computer viruses, worms or other potentially damaging computer programs or files.

You agree to indemnify and hold Beiersdorf UK Ltd (and its officers, directors, agents, subsidiaries, joint ventures, employees and third-party service providers, including but not limited to Bazaarvoice, Inc.), harmless from all claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown including reasonable lawyers' fees, arising out of a breach of your representations and warranties set forth above, or your violation of any law or the rights of a third party.

For any content that you submit, you grant Beiersdorf UK Ltd a perpetual, irrevocable, royalty-free, transferable right and licence to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world without compensation to you.

All content that you submit may be used at Beiersdorf UK Ltd sole discretion. Beiersdorf UK Ltd reserves the right to change, condense, withhold publication, remove or delete any content on Beiersdorf UK Ltd website that Beiersdorf UK Ltd deems, in its sole discretion, to violate the content guidelines or any other provision of these Terms of Use. Beiersdorf UK Ltd does not guarantee that you will have any recourse through Beiersdorf UK Ltd to edit or delete any content you have submitted. Ratings and written comments are generally posted within two to four business days. However, Beiersdorf UK Ltd reserves the right to remove or to refuse to post any submission to the extent authorised by law. You acknowledge that you, not Beiersdorf UK Ltd, are responsible for the contents of your submission. None of the content that you submit shall be subject to any obligation of confidence on the part of Beiersdorf UK Ltd, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees.

Privacy Policy


5. Legal Consequences

Beiersdorf reserves the right to block the user's access to the login area if the user violates these terms and conditions of use and/or any statutory provisions. In such a case, the use of this area is no longer permitted and any further use is therefore illegitimate. Beiersdorf reserves the right to prosecute unauthorised use and any infringement of rights, in particular infringement of personal rights, trademarks, designs, copyrights and other intellectual property rights, under either civil or penal law.

Invalidity or nullity of individual provisions contained in these this terms and conditions of use shall not affect the validity of the remaining terms and conditions of use.

Due to technical innovations and legal amendments, these terms and conditions of use are revised from time to time, most recently in April 2015. If you wish to notify us of any infringements of rights on our website, please do not hesitate to contact us at

Beiersdorf UK,

Trinity Business Park,

Birmingham, B37 7ES,

United Kingdom,

Tel: +44 (0)121 329 8800.

The user must not misuse this website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. The user must not attempt to gain unauthorised access to this website, the server on which this website is stored or any server, computer or database connected to this website. The user must not attack this website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, the user would commit a criminal offence under the Computer Misuse Act 1990. Beiersdorf will report any such breach to the relevant law enforcement authorities and will co-operate with those authorities by disclosing the user's identity to them. In the event of such a breach, the user's right to use this website will cease immediately.

These terms of use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English law. Both Beiersdorf and the user agree to the exclusive jurisdiction of the courts of England and Wales.